Progressive Auto Insurance: Tips for Progressive Car Insurance

July 1, 2013

How Progressive Car Insurance with the Snapshot Discount Works

Progressive Auto Insurance is going for solutions. The auto insurance industry has known for years that there are certain driving habits and characteristics that can help them judge the likelihood of a driver getting into an accident and filing an insurance claim. The problem has always been how to evaluate those characteristics and habits in a timely manner before the accident occurs. With its new Snapshot Discount, Progressive Insurance is attempting to track those habits in real time and offer car insurance discounts to drivers who exhibit safe driving habits.

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Here's how the snapshot discount works: Drivers who are interested in the program will receive a small device that plugs directly into their car's on-board diagnostic port. The device then records data (everything from how often the car is driven to how quickly the brakes are applied when stopping) and then sends it back to Progressive. They will then analyze that data and inform the customer if they are eligible for a discount. In general, drivers who drive a below average number of miles on average and who exhibit safe driving habits will usually end up saving more money.

While the Snapshot Discount may seem like Pay as You Drive auto insurance, its focus on driving habits, rather than simply mileage, makes it a more refined system for judging risk.

The Progressive Website vs. Competitor Sites
The Progressive Car Insurance has one of the best insurance websites on the Internet. The Progressive.com has won multiple awards for its ease of use, functionality and user friendliness. The website allows potential customers to receive policy quotes for policies and even print them out.

For existing customers, Progressive offers a suite of tools that the customer can use to quickly review pertinent information about their policy, make payments and even make changes to the policy. In addition, the Progressive website allows customers to print out insurance cards that can be kept in the insured vehicle.

Generally speaking, Progressive offers very competitive rates for most types of car insurance. Progressive is considered to offer very competitive rates on most common types of vehicles and slightly higher rates on expensive luxury vehicles when compared to other insurance companies. Also, Progressive seems to be more popular among lower income and middle income drivers than more affluent drivers. Drivers with higher incomes have reported that companies like Geico and AIG offer better rates than Progressive for insuring expensive vehicles.

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Progressive Agent Customer Service
Progressive continues to receive very high marks for their agent's customer service. Progressive has a large number of agents all around the country that are highly trained and highly regarded for their knowledge and reputation in the community. Progressive insurance agents also receive high marks on helping customers process their claims and offering general guidance and suggestions for policies. Many reviews about Progressive insurance agents also indicate that many customers are happy with the fact that most Progressive insurance agents provide home telephone numbers on business cards and even on office doors so that contacting agents after hours is never a problem.

Progressive.com also receives good grades for its online customer service. The online customer support link is very visible on all Progressive.com pages and allows customers and potential customers to quickly and easily reach knowledgeable agents and insurance specialists. Many people report that using the help system or support system at Progressive.com site is easy and that the staff is very helpful and thoughtful.

What Is Progressive's Accident Forgiveness Offer?
Progressive is the only auto insurance provider to offer customers accident forgiveness. When shopping for insurance, drivers often seek out the best auto insurance discounts that they can find and accident forgiveness may be one of those benefits that is too good for a driver to pass up--but exactly what is it?

Drivers that carry an auto insurance policy with Progressive for 4 years and remain accident free for 3 years qualify for accident forgiveness. Once you qualify, the first accident you have, no matter if you were at fault or not, is forgiven and Progressive will not raise your rates. There is no additional charge for accident forgiveness and it applies only to the first accident you have.

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There are many auto policy incentives available and drivers with a good driving record and a history of safe driving may find that Progressive's accident forgiveness is a worthwhile incentive for them.

4 Tips for Negotiating the Best Progressive Settlement after an Auto Accident
In the aftermath of a car accident, it may seem like the worst thing that can happen to you is to make a claim with your insurers, whether you are seeking a Progressive settlement, or any sort of compensation from the main insurers. It is not surprising that many people think that insurance companies make it deliberately difficult to make claims, as they are reluctant to spend money, even if you have been using their insurance company for years. If your insurer is Progressive, then you can certainly make a claim by going through some basic rituals, and being clear on exactly how much you want to claim, and for what.

  • Be prepared. If you are seeking a Progressive insurance settlement, then the first thing that you need to do is be properly prepared. You should read through all of the policy documents which Progressive have given you over the years, so that you know what you can and cannot claim for. This will make it easier when you come to filling in your forms.
  • Gather your evidence. Once you have assessed your policy document, you will then know what you can claim for out of all the bills which you have incurred in the aftermath of the accident. This can range from simple car repairs to medical bills and even help with mortgage payments. You will need to have all of this evidence together, and you should also consider copying it to make sure that it is all present whenever you need to refer to it.
  • Write a letter. A good way of making a formal claim is to send your insurers a letter. This letter will serve the same purpose as an insurance claim form. The letter should set out in clear paragraphs the exact circumstance of the accident, backed up if possible by evidence from the documents. You should include in the final paragraph a brief, formal claim for the exact amount of money you require. This should be written clearly and unambiguously so that the insurers know exactly how much you are asking for.
  • Phone your insurers. When the letter has been sent, allow the insurers about a week to receive it, and then give them a follow-up phone call. This will let your insurers know that you are serious about this claim, and that you intend to pursue it, and will also encourage them a bit in their endeavors. If you do speak with anyone about your claim, make a note of their name, what they said, and the time you called, so that you can refer to it later, if necessary.

Making a Claim with Progressive
Getting a settlement out of Progressive should not be too difficult once you are fully prepared, and have all the documentation to prove your case. Confirm any negotiations by letter with the person you spoke to referred to by name. This will provide both of you with additional proof of your negotiations. There are no easy Progressive settlement solutions, but if you are persistent, and have a good claim, there should be no problem at all.

How to File a Progressive Insurance Claim
If you're a member of Progressive auto insurance and you get in a collision of some kind, you'll have to file a Progressive insurance claim in order to report the incident to your insurance provider. A Progressive accident claim is relatively easy to file, but the entire process of review and compensation for your claim may take up to a few weeks, depending upon the complications and the severity of the case. The Progressive insurance claims department is available for your questions to help you sort out the process of filing your claim if you should need it. However, the process itself is relatively straightforward. The crucial thing is having the information you need before you file the claim. Read on for a step-by-step guide to filing a claim with Progressive auto insurance.

  1. Collect information from other drivers at the scene of the accident. Immediately following the accident, ensure that all other people involved are safe and uninjured. If anyone is injured, seek proper medical attention and inform the authorities right away. Once you and the other drivers have taken care of this and everyone is in a safe location, get the names and contact information for every other person who was involved in the crash. Most importantly, you'll need to collect the names of the insurance providers for each of the other drivers as well as their policy numbers. Also, you should note the type and year of each vehicle that was involved in the collision as well as the license plate number. Look for damage on each vehicle and try to come to an agreement with the other drivers as to what occurred. Finally, note the number of other passengers in the cars and whether anyone was injured.
  2. Visit Progressive's website or phone a pepresentative. There are several ways in which you can file a claim with Progressive. The first of these is to log on to the Progressive auto insurance website. This is perhaps the fastest and easiest way to file your claim, and inputting the data on the website typically takes only about half an hour to an hour. You can also phone a representative by calling the toll free claim reports number that can be found on the Progressive website as well. Finally, if there is a branch of Progressive auto insurance near you, you can stop in and speak with an agent in person to report your accident. In each case, the information you submit will be the same. Following your report, a claims adjuster will review your materials and call you to record a testimony regarding the accident. This is useful for them in helping to determine who is at fault.

If you have any questions, speak with a representative from Progressive for additional information and assistance.

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