Help Center

Help with Buying

Buying a new car on CarsDirect is easy! Find your perfect car by starting here. You can get the CarsDirect Target Price by selecting your desired style and adding options/packages. When you are ready to move forward we will connect you with a trusted dealer.

CarsDirect works with a national network of dealers who specialize in servicing Internet shoppers. You will work with an Internet manager at the dealership to finalize all aspects of your car purchase, which is much better than walking into the dealership on your own.

Easy Steps for Buying from a Local Dealer:

  • Choose Your Car

    On the CarsDirect website select the make, model and style you want and choose your options.

  • Confirm Price and Availability

    Receive a call from a CarsDirect network dealer in your area. Get a price quote on an available vehicle and negotiate as you please.

  • Secure Financing

    Your dealer representative will help you secure financing through the manufacturer, the dealership, or your own financial institution.

  • Pick up Your Car

    Your dealer representative will arrange a time for you to pick up your new vehicle at the dealership.

Start the car-buying process

Help with Financing

If you are purchasing a car using CarsDirect's car-buying service, you can either:

  • 1)
    Arrange for your own financing through the lender of your choice.
  • OR
  • 2)
    Use your Vehicle Specialist to find a great loan or lease option using CarsDirect's national lender partners, manufacturer finance programs, or our dealer partners.
Start the car-buying process
Past Credit Problems?

If you are in the market for a new or used car and are worried about securing financing because of past credit problems, we can help! CarsDirect has a national network of dealers who specialize in helping car buyers with less than perfect credit. After filling out the easy form, you will get a personalized quote-- specific to your situation. You are sure to drive off with a great deal!

Get a free finance quote

Help with Trade-in

CarsDirect can help you with your trade-in!

If you are purchasing a new car using CarsDirect's car-buying service, your CarsDirect Vehicle Specialist will gladly take you through the entire trade-in process, from arranging for a trade-in valuation with our authorized local retailers to handling all of the paperwork associated with your trade. We have selected our dealer partners carefully to ensure they will provide our customers with top-notch service, including competitive trade-in deals.

Start the car-buying process
What's your car worth?

If you simply want to find out what your current car is worth before buying your next vehicle you can use our FREE trade-in valuation service. We've partnered with Black Book to provide reliable, independent valuations of used cars.

see what my car is worth!


  • 1)
    Do you charge a fee for your car-buying service?

    There is no additional fee for our service. The CarsDirect price you see on our site includes the base price of the vehicle you have selected, any options or option groups you have added, and the manufacturer's destination charge. The CarsDirect price does not include taxes, license fees and other local fees, or any applicable dealer fees in your state of residence.

  • 2)
    How do I get an "out the door" price complete with all applicable taxes and fees?

    After your CarsDirect Vehicle Specialist has found a vehicle that matches your specifications, he or she will e-mail you a price quote that includes all applicable taxes and fees.

  • 3)
    Can I apply for financing through the vehicle manufacturer?

    All manufacturer financing programs, including promotional interest rates, no down payment, deferred payments, etc., are available to you assuming you qualify according to manufacturer requirements.

  • 4)
    How do you handle trade-ins?

    Your CarsDirect Vehicle Specialist will work with the dealers in our dealer network to get you the best possible deal on your trade-in. We accept all trade-in vehicles, whether they be leased, owned or financed.

  • 5)
    Can I factory order a car through CarsDirect?

    Yes, you can. If your CarsDirect Vehicle Specialist cannot locate an exact match for you, or if you simply prefer to factory order your car, we can assist you. Factory ordered vehicles are subject to manufacturer terms and conditions and availability.

  • 6)
    How do I get a lease quote?

    Begin by submitting your request for the vehicle of your choice on Then notify your CarsDirect Vehicle Specialist that you want a lease estimate pending credit approval. These quotes are usually available in one hour or less. You may also apply for a lease by completing our quick and easy online application when you submit your vehicle request, which will allow your Vehicle Specialist to give you a fast, accurate lease quote.

  • 7)
    Can you help me with dealer-installed options not shown on your site?

    Your CarsDirect Vehicle Specialist can assist you with dealer or aftermarket options, some of which may be built into the price of your vehicle and financing.

  • 8)
    Can I use my GM Points, Loyalty Discount, College Grad Discount, or other manufacturer-specific discounts and offers when I buy through CarsDirect?

    Yes, you can take advantage of any manufacturer offers for which you are eligible when you purchase your vehicle through CarsDirect.

  • 9)
    Do I lose the warranty or service options that come with buying from a dealer when I purchase a vehicle through CarsDirect?

    Absolutely not. Your vehicle is fully protected under the standard manufacturer's warranty when you buy through CarsDirect. You also have the option of purchasing an extended warranty through CarsDirect to cover repairs after the manufacturer warranty has expired, if you so choose.

  • 10)
    Can I get my financing pre-approved before ordering a car through CarsDirect?

    CarsDirect can help you obtain pre-approved financing. However, you must submit your vehicle request through to get the process started. Simply submit a request for the vehicle you are interested in purchasing and then inform your CarsDirect Vehicle Specialist that you would like to get pre-approved for financing.

Start the car-buying process