1. Do you charge a fee for your service?

There is no additional fee for our service. The CarsDirect price you see on our site includes the base price of the vehicle you have selected, any options or option groups you have added, and the manufacturer's destination charge. The CarsDirect price does not include taxes, license fees and other local fees, or any applicable dealer fees in your state of residence.

2. How do I get an "out the door" price complete with all applicable taxes and fees?

After your CarsDirect Vehicle Specialist has found a vehicle that matches your specifications, he or she will e-mail you a price quote that includes all applicable taxes and fees.

3. Can I apply for financing through the vehicle manufacturer?

All manufacturer financing programs, including promotional interest rates, no down payment, deferred payments, etc., are available to you assuming you qualify according to manufacturer requirements.

4. How do you handle trade-ins?

Your CarsDirect Vehicle Specialist will work with the dealers in our dealer network to get you the best possible deal on your trade-in. We accept all trade-in vehicles, whether they be leased, owned or financed.

5. Can I factory order a car through CarsDirect?

Yes, you can. If your CarsDirect Vehicle Specialist cannot locate an exact match for you, or if you simply prefer to factory order your car, we can assist you. Factory ordered vehicles are subject to manufacturer terms and conditions and availability.

6. How do I get a lease quote?

Begin by submitting your request for the vehicle of your choice on CarsDirect.com. Then notify your CarsDirect Vehicle Specialist that you want a lease estimate pending credit approval. These quotes are usually available in one hour or less. You may also apply for a lease by completing our quick and easy online application when you submit your vehicle request, which will allow your Vehicle Specialist to give you a fast, accurate lease quote.

7. Can you help me with dealer-installed options not shown on your site?

Your CarsDirect Vehicle Specialist can assist you with dealer or aftermarket options, some of which may be built into the price of your vehicle and financing.

8. Can I use my GM Points, Loyalty Discount, College Grad Discount, or other manufacturer-specific discounts and offers when I buy through CarsDirect?

Yes, you can take advantage of any manufacturer offers for which you are eligible when you purchase your vehicle through CarsDirect.

9. Do I lose the warranty or service options that come with buying from a dealer when I purchase a vehicle through CarsDirect?

Absolutely not. Your vehicle is fully protected under the standard manufacturer's warranty when you buy through CarsDirect. You also have the option of purchasing an extended warranty through CarsDirect to cover repairs after the manufacturer warranty has expired, if you so choose.

10. Can I get my financing pre-approved before ordering a car through CarsDirect?

CarsDirect can help you obtain pre-approved financing. However, you must submit your vehicle request through CarsDirect.com to get the process started. Simply submit a request for the vehicle you are interested in purchasing and then inform your CarsDirect Vehicle Specialist that you would like to get pre-approved for financing.