What can you tell me about CarsDirect.com?

Please read About CarsDirect.com

How do I buy a vehicle through CarsDirect.com?

Please read How Does It Work?

Why should I buy through CarsDirect.com?

Please read The CarsDirect.com Advantage

Can CarsDirect.com help me with my vehicle trade-in?

Yes. Please read About Trade-Ins

Can I sell my used vehicle on CarsDirect.com?

Yes. Please read How Does It Work?

What are your hours of operation?

The Web site is open 24 hours a day, seven days a week. Our Customer Service Representatives are also available seven days a week to answer your questions by phone, e-mail or chat. Customer Service hours are 6 am to 8 pm Monday-Friday, 6 am to 6 pm Saturday, and 8 am to 4 pm Sunday, PST. Chat hours may vary.

FYI: Chat hours usually end two hours prior to closing. If chat is not available, a pop-up window will appear, alerting customers that chat with an online advisor is not available. .

How can I contact CarsDirect.com?

By e-mail at advisor@carsdirect.com, or by phone at 1.888.CarsDirect. You can send comments to comments@carsdirect.com, or you can communicate with one of our online Advisors accessible from the Help section on our Web site.

Our headquarters are located in the Los Angeles area at 10567 Jefferson Blvd, Culver City, CA 90232.