Best Car Transport Carriers: Reviews and Costs for Auto Shipping Services

January 27, 2012

When you're looking to ship a vehicle interstate or internationally, it's beneficial to research car transport carriers to make sure you're getting the best service for your money. Not only will you want a competitive price, but you'll want to make sure the company you select offers upstanding customer service and the best safety practices to keep your automobile safe from harm. There are a few guidelines you should following when searching for reliable auto transport.

1. Find Car Transport Carriers

If you don't live in a major city, you may have a difficult time locating car transport carriers in your local phone book. An online search will likely be your best bet for locating several dependable car shipping companies to compare. Numerous companies offer this type of service, and many have features and resources on their websites for such things as online quotes, upgraded services and real-time tracking. Many companies also offer shipping for boats, motorcycles and special care for vintage automobiles as well. An online quote is fairly easy to obtain, and you can use pricing and extra services to compare benefits of each auto transport company.

2. Check Car Shipping Reviews

Several websites are available to help you to research reviews of car transport carriers. These websites provide ratings and comments systems and encourage people who have recently had a vehicle shipped to describe their experience for the benefit of potential future customers. Transport Reviews is the most popular, with reviews of over 1500 car transport carriers. This website provides a search functionality to filter by things like shipments within the last 30 days, size and type of transport business. You'll see a 5-star rating system and customers have left comments to describe their experiences. Keep in mind that Transport Reviews also has compensated reviews. There is an option to remove these from the search, if you feel you could get a more accurate reflection of opinions from people who haven't been paid to give their opinions. You may also find and to be helpful as well.

3. Make Personal Contact

Once you've decided on a few car transport carriers that interest you, make contact via telephone. It's important for you to have a direct line of communication with the people who will be shipping your expensive possessions from point A to point B. Often, once you're on the phone with a company, you'll get a better idea of how they do business. Customer service practices are an important indicator of how future problems may be handled and what kind of service you'll likely receive. Make sure to select only car transport carriers that have a phone number published on the website, and you may wish to check consumer reporting agencies like the Better Business Bureau to be sure no complaints have been filed against them. Place a preliminary phone call and inquire about safety practices and upgraded services, like door-to-door delivery and insurance. 

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